1. Official Contact Email & Response Time

We strive to make PrettyJSON a reliable developer utility. If you discover an edge-case JSON syntax error that our Auto-Repair engine failed to fix, or if you encounter a browser compatibility issue, our team is here to assist.

Official Support Email & Response Time

Email support@prettyjson.in. We typically respond within 24–48 hours to technical support inquiries, security disclosures, and feature requests.

2. Engineering Studio Information

PrettyJSON.in is operated as an independent software developer utility studio committed to privacy and open web standards:

HP

Himanshu Pandey

B.Tech (IT) · MBA
Principal Systems Architect & Creator

Primary architect behind PrettyJSON.in from concept and UI/UX design to full-stack implementation. Senior Systems Engineer & Angular Performance Expert specializing in high-throughput web architectures, compiler tokenization engines, and low-latency developer tools.

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SG

Shipra Goswami

B.Tech (IT)
Senior Software Engineer & System Architect

Senior software engineer and system architect contributing to overall platform design, feature development, and quality assurance. Played a key role in system architecture validation, comprehensive UI testing, and quality engineering — ensuring PrettyJSON delivers an intuitive, reliable, and thoroughly tested experience for developers worldwide.

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SN

Shelby J. Norment

Product Research & DX
Lead Product Research & Growth Strategist

Key research contributor and strategic advisor focused on developer experience (DX) research, platform motivation, and product growth strategy.

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  • Official Support Email: support@prettyjson.in
  • Typical Response Time: 24–48 hours (Monday to Friday, 09:00–18:00 IST)
  • Region / Studio Location: Noida, Uttar Pradesh, India

3. Self-Service Resources

Before sending a support request, these resources solve the most common issues:

  • For broken JSON auto-fixing issues, use our specialized JSON Repair Tool.
  • For Python JSON dictionary issues, read our Python JSON Guide.
  • For common syntax troubleshooting, read Common Syntax Errors.